Competency Frameworks · Digital & AI-Enabled
能力框架 · 数字化与AI赋能
Overview
Competency Frameworks · Digital & AI-Enabled is part of our Human Resources portfolio (Digital & AI-Enabled). It runs as a 5-day or 10-day course, in the classroom in 40 cities or live online, and can be delivered in-house and customised for your organisation.
Available in English or Chinese, and as bilingual delivery for joint-venture and Chinese-led project teams in the Gulf and Africa.
You will be able to
- Explain the principles, terminology and standards behind Competency Frameworks.
- Apply Competency Frameworks methods to real cases from the Middle East, Europe and Africa.
- Use data, automation and AI tools to improve results.
- Leave with templates and an action plan for your own workplace.
Who should attend
Professionals modernising their workflows
Course outline
5-day programme (days 1–5)
Foundations and framework
- Course objectives, pre-assessment and scope of Competency Frameworks
- Key terminology and core concepts
- Learning and development
- Employee relations and labour law
- Roles, responsibilities and interfaces
Principles and methods
- HR policies, systems and metrics
- HR strategy and business alignment
- Methods, procedures and documentation for Competency Frameworks
- Worked examples and guided practice
Tools, analysis and performance
- Workforce planning and analytics
- Recruitment and selection
- Calculations, checklists and decision tools
- KPIs and performance measurement
- Group exercise on a realistic scenario
Digital and AI tools
- Data sources and digital workflows
- AI-assisted analysis and reporting
- Reward, grading and job evaluation
- Building a simple dashboard
Case study, assessment and action plan
- Case study: Competency Frameworks on a Middle East or African project
- Lessons learned and good practice
- Final assessment and feedback
- Personal and team action plan
The 10-day programme adds days 6–10
Advanced topics
- Advanced topics in Competency Frameworks
- Latest standards, editions and industry trends
- Performance and talent management
- Complex cases and non-routine problems
- Expert panel discussion
Digital tools and data
- Software and digital tools for Competency Frameworks
- Data analytics and dashboards
- Applying AI and automation
- Hands-on lab
Integration and management
- Integration with management systems and ISO standards
- Risk, cost and budget considerations
- Working with contractors and vendors
- Building the business case
Regional case studies
- Gulf case studies: UAE, Saudi Arabia and Qatar
- African case studies: Nigeria, Kenya, Egypt and Angola
- European benchmarks and regulations
- Peer review of participants’ own cases
Capstone project and certification
- Capstone project preparation
- Team presentations and expert feedback
- Final examination
- Certificate award and 90-day implementation plan
Where it runs
Middle East: Dubai, Abu Dhabi, Sharjah, Riyadh, Jeddah, Dammam, Al Khobar, Doha, Kuwait City, Manama, Muscat, Amman, Beirut, Cairo, Alexandria, Sharm El Sheikh, Baghdad, Erbil, Basra, Istanbul
Europe: London, Paris, Amsterdam, Barcelona, Madrid, Rome, Milan, Vienna, Geneva, Zurich, Munich, Berlin, Prague, Budapest, Lisbon, Brussels, Copenhagen, Stockholm, Athens, Edinburgh
Africa (in-house and live online): Lagos, Abuja, Port Harcourt, Nairobi, Johannesburg, Cape Town, Accra, Addis Ababa, Casablanca, Algiers, Tunis, Luanda, Dar es Salaam, Kampala, Kigali, Dakar, Abidjan, Kinshasa, Maputo, Tripoli
Live online for every time zone, including East Asia.